FAQ

Top Tier Quality: We provide high quality and top tier peptides to assist you in your research.

Testing: Every peptide undergoes rigorous quality control for reliability and purity.

Shipping: We at Vital Vials work around the clock to make sure you order gets delivered as fast as possible, in the safe and secure fashion.

Support: Our expert support team is here for you whenever you have a question, Vital Vials is here for your peace of mind to help get you back on track, because here we value your time.

Need to make a change no problem:

Did you make mistake with your order? be sure to contact us before the day is over and we will work with you to get it all cleared up and get you back on track. we do not accept refunds and cannot accept anything back once shipped, so make sure you reach out fast.

Shipping and handling:

Vital Vials ships same day if ordered before noon, shipping time can vary depending on location and the method chosen for shipping. Typically orders in the USA will arrive in 2-5 business days, international orders may take more time to arrive. We ship products via UPS & USPS. If you have any requirements, please contact us and we can work with you to meet your specifications for shipping.

Storing and shelf life of peptides:

Peptides should be stored in a cool, dry place away from direct sunlight and extreme temperatures. It is recommended to store peptides in a freezer or refrigerator to maintain their stability. The shelf life of peptides can vary depending on the specific peptide and storage conditions, but typically ranges from several months to a few years when stored correctly.